Effective Date: 2020-08-01

At Arco Cleaning Ltd (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, and postal address when you contact us, register for our services, or communicate with us.

1.2. Usage Information: When you visit our website, we may collect certain information automatically, including your IP address, browser type, device identifier, and browsing behavior. This information helps us improve our website and services.

1.3. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

2. How We Use Your Information:

2.1. Provide Services: We use your personal information to deliver the services you have requested from us, including cleaning services and customer support.

2.2. Communication: We may use your contact information to send you important updates, newsletters, promotions, and other marketing materials related to our services. You can opt-out of marketing communications at any time.

2.3. Improve our Services: We analyze usage data to understand how our website and services are used, enabling us to enhance our offerings and user experience.

2.4. Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or government requests.

3. Information Sharing:

3.1. Service Providers: We may share your personal information with third-party service providers who help us deliver our services, such as payment processors, IT support, and marketing partners.

3.2. Legal Obligations: We may disclose your information if required by law or if we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Choices:

5.1. Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do so by following the instructions provided in our emails or contacting us directly.

5.2. Access and Update: If you need to access or update your personal information, please contact us using the information provided at the end of this Privacy Policy.

6. Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be effective upon posting, and the revised date will be indicated at the top of the page.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Arco Cleaning Ltd
Address: 344-654 Cook Rd. Kelowna BC V1W 3G7
Email: [email protected]
Phone: (250) 899-4998

By using our website or services, you signify your agreement with this Privacy Policy. Please read this policy carefully, and if you do not agree with its terms, please refrain from using our website and services.